Refund policy

Last Updated: July 2026

At IDEACHE, we are committed to providing premium-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, please review our policy below.

Exchange Eligibility

We offer exchanges within 7 days of receiving your order.

To be eligible for an exchange:

• The item must be unused, unworn, and unwashed.
• All original tags and packaging must be intact.
• The item must be in its original condition.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To process your request, please provide:

• Your order number
• Clear photos of the product
• A brief description of the issue

Refund Policy

Refunds are only applicable in the following situations:

• You receive a damaged or defective product.
• You receive an incorrect item.
• Your order cannot be fulfilled due to stock unavailability.

Once approved, refunds will be processed within 7–10 business days.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Used or worn items
• Washed products
• Items without original tags
• Products purchased during clearance or special promotions (unless defective)

Cancellation Policy

Orders may be cancelled before dispatch. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact us:

Email: Ideacheofficial@gmail.com
Phone: +92 333 1555 208

IDEACHE reserves the right to refuse any return or exchange request that does not meet the conditions outlined above.